- Please note that engineering work is taking place on all lines from Gatwick to London, and there may be no Gatwick Express service on some dates. Moreover, there may be reduced or no Gatwick Express service during holiday season. Make sure to check the schedule before booking, as no refunds can be issued for train tickets.
- If you have already bought a ticket for a date with no service, you will be able to use your tickets on Southern or Thameslink lines. Please, check departures and stations before your journey. It is the client’s responsibility to check the train timetable before the journey, especially for flights landing or taking off early in the morning or late at night.
- If your flight arrives late at night e or there is no Gatwick Express service on the dates you need, the best way to get into London is by the Thameslink train. Book tickets to the Thameslink train here.
- Staff are available at the stations to help you, so please ask them if you have any questions.
You may be asked to wear a face covering out of consideration for those around you. So please bring a face mask, just in case. 
Social distancing has now been removed. However, we ask you to be mindful of others and their space. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You may be asked to present proof of being fully vaccinated or that you have recovered fully from COVID 19. So just in case, please bring a valid and updated COVID Pass. 
